
Tools
FREQUENTLY ASKED QUESTIONS:
What are Guest Directories?
Guest Directories are created to facilitate many hotel needs. A well-designed, user-friendly Directory
functions as a 24-hour in-room concierge, answering guest’s repetitive questions, conveying safety and
security procedures and the promotion of non-room profit centers, such as, food and beverage,
movies, health spa and other business services.
What are some of the features of a Guest Services Directory?
Informed guests stay longer which increases the hotel occupancy. Some of the specific features are:
- Fire and safety
- Hotel diagram
- Room service menu
- Hotel restaurant and lounge promotional ad
- Telephone instructions
- Bilingual directories are available
- Reasons to stay another day