Tools

FREQUENTLY ASKED QUESTIONS:

What are Guest Directories?

Guest Directories are created to facilitate many hotel needs. A well-designed, user-friendly Directory
functions as a 24-hour in-room concierge, answering guest’s repetitive questions, conveying safety and
security procedures and the promotion of non-room profit centers, such as, food and beverage,
movies, health spa and other business services.

What are some of the features of a Guest Services Directory?

Informed guests stay longer which increases the hotel occupancy. Some of the specific features are:

• Fire and safety
• Hotel diagram
• Room service menu
• Hotel restaurant and lounge promotional ad
• Telephone instructions
• Bilingual directories are available
• Reasons to stay another day