Guest Services

Check-In Time 4:00 P.M.
$100 (credit card) security deposit is required for all owners, renters, and guests at this time. We accept American Express, Visa, Discover, and Mastercard.

Check-Out Time 10:00 A.M.
Check-Out Instructions

1.   Load and start the dishwasher.

2.   Make sure the oven is clean.

3.   Clean out the refrigerator.

4.   Remove all trash and take it to the dumpsters that are located on the beach access road between the two resorts.

5.   Remove all used or soiled sheets, pillowcases, and towels and place them in the laundry bag (in your hall closet) and leave them inside the front door.

6.   Bring all keys, summertime pool passes, and storage locks to the front office to receive your deposit back.

Please carefully check your unit before departing for items that you may have forgotten. Management is not responsible for any items left behind. If items are found, we will return them to you at your request within 30 days. You will be responsible for shipping charges.

These check-out instructions were set forth by the Board of Directors of this resort. Failing to follow these check-out instructions can result in a $100 fee.

Early Check-Out
Leave your keys in your unit or in the drop box at the entrance to the Clubhouse. You are NOT required to notify Security. Your credit card number will be blacked out after the unit has been inspected. There is a $25 fee for lost keys.

Late Check-Out
Unit check-out time is by 10:00 A.M. Occupants may be charged a late check-out fee. A late check-out may be permitted when unusual circumstances occur. In such cases, the Unit owner/guest must have prior approval by the Resort Management.

TV Channel Lineup

Abuse of Property
Damages to unit, equipment, or any property belonging to the Outer Banks Beach Club will be billed to the credit card used for your deposit.

Alcoholic Beverages
Anyone under the age of 21 who is drinking an alcoholic beverage on OBBC property will be reported to the Kill Devil Hills Police.

Beach Access
All oceanfront units have walkways and boardwalks that provide access to the beach. Any owner or guest may use the elevators located in the oceanfront buildings to access the beach without having to climb any steps.

Curfew
There is an 11:00 P.M. curfew for all under the age of 18. All children found on property after 11:00 P.M. unsupervised will be taken to the office by security, where parents will be called and required to come and pick them up.

Drinks and Vending Machines
Located inside the Clubhouse.

Garbage Disposals
When using your disposal, always use a strong water flow. Please note: never operate the disposal without water flowing through it, and do not grind fibrous fruits or vegetables, pits, or hard materials such as bones. Also, please don’t wash seashells on the disposal side of the sink.

Golf Passes
Both Outer Banks Beach Clubs I & II recently entered into a Corporate Golf Membership Agreement with Sea Scape, Inc. for golf privileges at their Sea Scape Golf Links course, located near mile post 2.5 on Highway 158 the bypass road. Please check with the Front Desk for more information and availability of passes.

Housekeeping Services/Jimmy Calvert - Supervisor
Office Hours 8:00 A.M. to 4:30 P.M.
Housekeeping is closed from 12:00 P.M. to 12:30 P.M for lunch. Extension 7559

If Housekeeping can help you in any way, please let us know. Housekeeping is located under Building 3 of Beach Club II (square buildings).

Friday check-ins use laundry under Building 15 next to the clubhouse.

If you are transferring to another unit at the end of the week, please bring this to the attention of the front desk at check-in so that we may schedule a convenient cleaning time. You may remain in the unit until you are notified that your new unit is ready. We are happy to assist with your bags if needed.

HVAC
As with any HVAC unit, these systems sometimes produce normal fan noise and noise associated with airflow.
Any unusual or excessive noises should be reported to the Front Office as soon as possible, as well as any icing or water on the floor under or near the unit. Please note: never place your luggage or valuables in the A/C closet under the unit. Your thermostat should have the fan set in the “auto” position. Be sure to close all the doors and windows when operating the unit in air conditioning or heat. Failure to do so often causes the unit to freeze up and it will not operate properly.

Ice
Ice is available and sold by the Recreation Department at the Clubhouse.

Internet
We are pleased to offer free internet to our owners and guests vacationing with us. If you have connection problems, please contact the office: 252- 441-6321 Ext. 0. After hours: 252-216-8834

1.  Locate the Guest Services Directory (Blue) binder in your unit.

2.  The internet password is inside the cover of your guest services directory.

3.  The wifi name is your unit number. Example 1A-2 wifi name will look like “1A-2 2.4” or “1A-2 5G”. Both 2.4 and 5G are available to you with the same password.

4.  On your devices, select either wifi name and enter the password all capitalized.

Jacuzzi
(Two- and three-bedroom units) Fill the tub to about two inches below the overflow. Please don’t turn the unit on until water is well over the jets, and please do not sit against or block the jets. Doing so often results in flooding the unit below you and a knock on your door. We also recommend that you do not use bubble bath, shampoo, or baby oil in the Jacuzzi.

Laundry Facilities
There are several coin-operated washers and dryers conveniently located in small laundry rooms under the buildings throughout the property. If you need assistance to locate these laundry rooms, please contact the office.

A change machine is located in the office and detergent is available in the Recreation Department for a nominal charge. Washer and dryer cycles are $1.75 per load.

Linen Exchange
Information: 10:00 A.M. to 4:00 P.M.

Friday Check-Ins: Exchange towels on Tuesday under Building 15, Outer Banks Beach Club II, beside the Clubhouse.

Saturday Check-Ins: Exchange towels on Tuesday under Building 3, Outer Banks Beach Club II, near the pool.

Sunday Check-Ins: Exchange towels on Wednesday under Building 3, Outer Banks Beach Club II, near the pool.

Please note: There will be only one linen exchange per week; additional linen exchanges will result in a fee. Please call housekeeping if you have any questions at extension 7559.

Maintenance Services
Supervisor: Jimmy Hodges, Extension 7558 Office Hours: 8:00 A.M. to 4:30 P.M.

For Repairs: Dial 0 for the Front Office Repairs After Hours/Security: 252-216-8834

Medical Supplies/Storage
OBBC will not receive, store, disburse or coordinate medications, medical supplies and/or equipment for use by owners or guests during their stay.

Occupancy
By order of Dare County Fire Marshall, the allowable number of occupants must not exceed the following: 1 bedroom = 4 people, 2 bedroom = 6 people, 3 bedroom = 8 people.

Open Fires/Grills
Open fires or fireworks are not permitted on property. Local fire codes prohibit grilling on the decks or boardwalks. We provide both charcoal grills and gas grills around the resort and at the Clubhouse. Gas grills require at least 15 minutes notice for us to light it for you. Please notify the office (“dial 0”) when you are planning to use a gas grill after hours, call Security at 252-216-8834. You must supply your own charcoal and utensils for the grills.

Parking
Due to limited parking, each owner is allowed one owner’s parking pass and one guest parking pass. Owners are allowed to park along the building, and we ask for guests to park along the fence. Handicapped spaces are available for those who have a state-issued handicap permit. The Outer Banks Beach Club cannot accommodate motor homes, boats, or campers of any kind. Please make prior arrangements for a place to park these types of vehicles. Trailers that will fit into the parking space are allowed.

Pets on Property
“No Pets or Animals Policy” when staying at or visiting the OBBC I or OBBC II Association Resort properties. Pets or animals of any kind are not permitted on or in either Resorts’ condominium property at any time; this includes all common areas, condominium units, clubhouse, elevators, pool areas, decks, boardwalks, and parking lots/areas.

Exceptions to this Policy are provided for by The American Disabilities Act (ADA) and/or the Fair Housing Act (FHA). ADA regulations govern exceptions for “Service Animals” and FHA regulations govern exceptions for “Emotional Support Animals”. All requests for such exceptions to the

Policy shall first be made to and confirmed by the Resort’s check-in staff at the Clubhouse upon first arrival, before any pet or animal may be granted access to the Resort property.

Owners, guests, and vacationers should review the applicable ADA/FHA regulations regarding exceptions to the No Pets or Animals Policy to ensure a smooth check-in process. Any pet or animal not meeting the applicable requirements for being granted an exception to the Policy will not be permitted on the Resort property.

Pool Guidelines
Pools and pool areas may only be used during regular hours. Some fabrics, as well as hair coloring, may change colors in chemically treated water.

Management will not be held responsible for clothing or hair color if damaged while using our pools and hot tubs.

•    There is NO lifeguard on duty.

•     Children under the age of 12 MUST be accompanied by an adult at all times.

•     NO running in the pool area. NO diving in the pools.

•     Adults 21 and over are permitted to bring beer into the pool area.

•     NO glass objects in pool area.

•     NO noodles allowed.

•     ONLY small floats; please do not bring rafts into the pool.

•     Please DO NOT throw objects into the pool.

•    No one under the age of 16 is allowed in the hot tub.

•     NO disposable diapers in the pool; Lil’ Swimmers are available at Recreation for a fee.

•     No food is allowed in the pool.

Recreation
Recreation Office is located inside the Clubhouse. In your check-in packet, you will find a list of activities for the week. If you are interested in any of the activities, please SIGN UP IN ADVANCE, so we may plan for the correct number of participants. Also, this allows us to notify you of any changes that might occur due to circumstances beyond our control.

You can now enjoy our Outer Banks Family YMCA while staying with us. The passes are issued on a first-come, first-served basis from the recreation office. The passes are available daily during office hours. You may check them out after 8:00 A.M. and they must be returned by 5:00 P.M. Should the passes be lost or stolen, the Outer Banks Beach Club will retain your $100 deposit.

We also have movie rentals and games available. Movies rent for $2 each or three for $5.

Come over and sign up for the tennis court, shuffleboard, cornhole boards and ping pong. We have board games and many more.

Refrigerators
For your convenience, the refrigerator temperature controls are preset to achieve maximum cooling as quickly as possible. Large quantities of food and drink require extra time to cool down. Warning! Do not attempt to adjust the temperature controls to “max”. Doing so will cause unit to reset itself and often takes up to 48 hours to cool down. This will cause an unnecessary service call to repair, and please note: the OBBC will not be responsible for food lost due to adjusting the refrigerator controls.

Reporting Damage
Please report any damage immediately upon check-in. If you have problems resulting in damage to the unit, please call the Front Office at 252-441-6321 ext. 0, or after hours, notify Security at the Front Office by dialing 252-216-8834. Loss or damage above normal wear will be charged to the guest, to be paid by deposit or major credit card.

Reservations
Call 252-441-6321, ext. 7651 for summer weekly rentals (Memorial Day to Labor Day), future stays, off-season rentals, and weekend getaways; there is a 2-night minimum.

Smoking Policy
Outer Bank Beach Club Association, Inc. and Outer Banks Beach Club II Owners’ Association, Inc. herewith approve the following revised “No Smoking Policy be implemented at both Outer Banks Beach Club Resorts immediately:

Smoking of any kind, including vaping and/or use of marijuana substances, shall not be permitted in any Association condominium units, the clubhouse, indoor pool facility, rest rooms, elevators, elevator vestibules, or anywhere within an outdoor swimming pool/hot tub enclosed area at any time.

Owners, guests, and renters who fail to adhere to this No-Smoking Policy may be subject to being charged for cleaning/replacement costs associated with such non-compliant actions as required; and/or may be restricted from use of/or access to such Association common elements use. This revised

No-Smoking Policy supersedes and cancels all previously approved and implemented No-Smoking Policies. This revised No-Smoking Policy was approved by both Associations” Board of Directors in a Joint Board Meeting held on October 5th, 2019.

Starter Kits
Each Unit is supplied with a “Starter Kit” which includes:

1 roll of paper towels 7 kitchen trash bags

7 pods of dishwasher detergent 1 small bottle of dish soap liquid

2 rolls of toilet paper per bath 1-3 bars of bath soap bathroom trash can liners

1 box of tissues per bath

When supply is exhausted, it is up to the occupant to supply their own or you may purchase another kit for $12 - $14 based on unit size.

Storage Lockers
Most units have storage lockers for beach chairs, etc., located under the buildings. If you need a lock for your locker, they are available at the office.

Swimming Pools
Hours: 9:00 A.M. to 11:00 P.M.

The INDOOR pool is heated to 80 degrees; INDOOR hot tub is 102 degrees. Emergency phones are located at each pool area and only dial 911. Please DO NOT place wet towels or other belongings over the deck railing. Pool chairs are not to be removed from the pool area.

Telephone and Voicemail
There is no charge for local calls placed from your unit. For long-distance calls, we recommend using a cell phone or calling card, as long-distance is not enabled on the phone system.

Main number to the Resort - 252-441-6321
Please remember to give your friends & family your four-digit extension to your unit.

Outside Line...Wait for dial tone, dial number.

Calling Card Calls
Follow the instructions on the back of your card.

Call anywhere on Property
Dial the four-digit extension number.

Television/DVD
Television channels are preset on your TV. Remote controls are provided with both the living room and bedroom TVs.

Toilets/Sinks
Toilet plungers are provided under your bathroom sink. If your toilet is severely stopped up and appears to be near overflowing, turn off the water valve on the wall at the bottom left of your toilet and notify the office so that the maintenance can unstop it without water damage to the unit below you. If you have a stopped-up sink, first check to see if the plug is in the sink. In the event of a leak under the sink or at the faucet, please notify the office so that we can correct the problem.

Water Leaks
As hard as we try to prevent it, you may experience wind-driven rain under doors or windows. Please let us know when you notice ANY sign of water. This also applies to water coming from the ceiling or any other place in your unit. In many cases, there may be a problem in the unit above and a prompt call can save a great deal of costly repairs. Often these leaks can be avoided by simply closing the shower doors when taking a shower.

Hurricane Procedures

Unfortunately, June through November is the hurricane season. Listed below are procedures you will need to follow to assure your safety in the event of an evacuation notice:

1.   PLEASE take all valuables with you. The Resort or Property Management Company is not responsible for personal items lost or damaged.

2.   Clean out your refrigerator and remove all perishable items, as the electricity will be turned off during an evacuation and all food items will spoil. Please take your food items with you or dispose of them properly. The Resort or Property Management Company is not responsible for food items.

3.   Please bring your unit keys to the office.

4.   Please evacuate AS SOON AS POSSIBLE! This allows our employees ample time to secure the Resort. Our employees CANNOT leave until YOU leave. Please be considerate of this.

5.   Before a hurricane arrives, there are usually gusts of high winds; the Resort or Property Management Company is not responsible for damage to personal property caused by flying debris.

6.   Units directly facing the ocean will be boarded up. PLEASE understand that this is a time-consuming project and will take several hours to complete. If you return, please remember to have patience with the Resort, as it will take several hours to remove the boards. DO NOT attempt to remove the boards covering your unit windows yourself; the Maintenance Staff will take care of this.

• Dare County has two Evacuation Routes:
  US Hwy. 64/264 West and US Hwy. 158 North.

• Don’t wait to evacuate.

• Routes become congested as the storm approaches our area.

• There are no American Red Cross-approved shelters in Dare County (pre-storm). Inland shelter locations will be broadcast on local radio stations.

• Bridges close and ferry services cease with the onset of 40 mph winds.

In the event you are allowed to return to the Resort, you must report to the Front Office. Each unit must be inspected for damage before guests are allowed to re-enter. Please do not drive through the parking lots because we may not have had time to clear debris or nails from the pavement steps or walkways. Use extreme caution.

Safety and Security

Safety Information
What if I get hurt?
We hope you won’t need any first aid while visiting. If you do have any of the following problems, these hints may help ease the pain. In case of an emergency, dial 911.

Bee Stings
Apply a baking soda paste and ice. Benadryl ointments can help stop the itch.

Jellyfish Stings
Apply vinegar, sugar, salt, and dry sand. Lifeguards keep a bottle of vinegar solution to spray on stings. Meat tenderizer works well, too. After 20 minutes, rinse with salt water.

Oyster Shells, Barnacles
Oyster shells and barnacles are often attached to dock pilings. Cuts and abrasions can result in serious infections. Clean the wound with peroxide. Medical treatment is advised.

Stingray
Rinse with water and apply heat. Apply pressure to wound with finger to stop bleeding. Seek medical attention. It is possible that the barb can break off in the flesh and cause infection.

Sunburn
Soak in cool water unless skin is broken or blistered. Aloe gels and spray are available in pharmacies. Ibuprofen may help.

Surf Rules

•    Look for warning signs of red flags before entering the surf.

•    Discuss surf conditions with beach attendants or check on advisories from the National Weather Service available at www.nws.noaa.gov.

•    Do not swim alone and avoid swimming too far from shore.

•    Do not dive into the ocean unless you know the water depth.

•    Be especially cautious when surf is high.

Rip Currents
Often mistakenly called undertows, powerful rip currents can pull even the most experienced swimmers away from the shore. Rip currents are formed when water rushes out to sea in a narrow path. Some of the telltale signs of rip currents are a difference in water color (either murky or dark) or larger, choppier waves in the rip current with smaller, calmer waves in front of a sandbar or to its sides. In a rip current, foam or objects, such as a float, move steadily out to sea.

If you are caught in a rip current, don’t panic or try to swim against the current. Swim parallel to the shore until you are out of the current. Rip currents are rarely more than 30-feet wide. If you can’t break out of the rip current, float calmly until it dissipates, usually just beyond the breaking waves. Then swim diagonally to the shore. If you don’t swim well, stay in the wading depths near the shore and watch for sudden drop-offs.

Emergency Numbers & Local Contacts

Hotel Contact Information
Front Desk - Dial 0
Security - 252-216-8834
*Please Note* After regular business hours, you may call Security at 252-216-8834. Security will be glad to assist you with anything you need from movie rentals to maintenance problems.

Emergency Numbers
LOCAL FIRE, POLICE AND RESCUE SQUAD
Call 911
Dare County Sheriff - 252-473-3481 
Emergency Management - 252-475-5655 
Evacuation Information - 1-877-629-4386 
Kill Devil Hills Fire Department
252-480-4060
1634 N Croatan Hwy, Kill Devil HIlls, NC 27948
Kill Devil Hills Police Department
252-449-5337
North Carolina DOT
1-877-DOT-4YOU or dial 511 
www.dot.state.nc.us
North Carolina Highway Patrol
1-800-411-6127
www.ncshp.org
Rescue Squad - 252-411-1551 
Virginia DOT - 1-800-367-7623
www.virginiadot.org

Medical
Beach Medical Care - 252-261-4187
4917South Croatan Hwy, Nags Head, NC 27959 

The Outer Banks Hospital - 252-449-4500
(24-hour family and urgent care facility) 

The Outer Banks Hospital Urgent Care Center & Family Medicine
252-261-8040
4923 South Croatan Hwy, Nags Head, NC 27959 

The Outer Banks Hospital Urgent Care Center - Kitty Hawk
252-449-7474
5112 North Croatan Hwy, Kitty Hawk, NC 27959 

Local Contacts
Airports
Norfolk International Airport - 757-857-3351
2200 Norview Ave, Norfolk VA 23518

Auto Rentals
Enterprise - 252-480-1838

Outer Banks Chrysler Jeep - 252-441-1146

Charter Fishing - Oregon Inlet Fishing Center
252-441-6301

Dare County Tourist Bureau
1-800-446-6262

Ferry Service - 1-800-BY-FERRY
www.ncferry.org

Grocery Stores
Food Lion, Kill Devil Hills - 252-261-3205
Food Lion, Nags Head - 252-441-3442
Fresh Market, Nags Head - 252-255-5022
Harris Teeter, Kill Devil Hills - 252-449-9151
Publix, Kill Devil Hills - 252-255-5006

Library-Kill Devil Hills - 252-441-4331

Outer Banks Chamber of Commerce
252-411-8144
www.outerbankschamber.com

Outer Banks Visitor Center - 252-473-2138
www.outerbanks.org

Recycling- Kill Devil Hills
Location: Public Works Complex on Colington Road (RPR 1217)
Hours: 8:00 A.M. to 4:00 P.M. Monday through Friday, Saturday
Accepts: Call the town offices at 252-480-4080 for locations and materials accepted

Register of Deeds - 252-475-5970

Shipping Centers
Kill Devil Hills Post Office - 252-441-5666
302 S Croatan Hwy, Kill Devil Hills, NC 27948

OBX Shipping Center - 252-441-7090
101 Airstrip Road, Kill Devil Hills, NC 27948

Theatres 
Lost Colony Outdoor Theatre
252-473-3414
RCMovieTheaters
252-441-5630

Fishing Piers and Lighthouses

Fishing Piers
Most of our fishing piers open around April 1st and close for the season at the end of November. Any person 16 and older who wants to fish recreationally in any water designated as coastal and joint waters of North Carolina must purchase a fishing license. A license may be purchased at the following locations:

Online from NC WIldlife 888-248-6834
TW’s Bait and Tackle 252-453-3339
Walmart 252-261-6011
(This does not apply if you are fishing at one of the Fishing Piers. The hours below are after Memorial Day during the summer months)

Northern Beaches
Nags Head Fishing Pier - open 24 hours
252-441-5141
Outer Banks Fishing Pier - open 24 hours
252-441-5740

Hatteras Island
Avalon Fishing Pier - 5:00 A.M. to 2:00 A.M
252-441-7494
Avon Fishing Pier - 6:00 A.M. to 12:00 A.M
252-995-5480
Cape Hatteras Fishing Pier - 6:00 A.M. to 11:00 P.M
252-986-2533
Hatteras Island Fishing Pier - 6:30 A.M. to 12:00 A.M
252-987-2323
Jennette’s Fishing Pier - 252-255-1501

Lighthouses
For more than two centuries, lighthouses have guarded the Outer Banks coast and always guided the way Generations of seaborne travelers and mariners have sought the comfort of these beacons reassuring light as they navigate the perilous channels and shoals that mark the Graveyard of the Atlantic.

Bodie Island Lighthouse - Open for climbing 3rd Friday in April - Columbus Day
8210 Bodie Island Lighthouse, Nags Head, NC 27959 www.nps.gov

Cape Hatteras Lighthouse - Open for climbing 3rd Friday in April - Columbus Day
46379 Lighthouse Rd, Buxton, NC 27920
www.nps.gov

Currituck Beach Lighthouse - Open for climbing from Easter until the day before Thanksgiving
1101 Corolla Village Rd, Corolla, NC 27927
www.currituckbeachlight.com

Ocracoke Lighthouse - The Ocracoke Lighthouse is not open for climbing
360 Lighthouse Rd, Ocracoke, NC 27960
www.nps.gov

Things to Do

The Corolla Wild Horse Museum
252-453-8002
520 B Old Stony Rd, Corolla, NC 27927
www.corollawildhorses.com/museum

Elizabethan Gardens - 252-473-3234
1411 Nationl Park Drive, Manteo, NC 27954
www.elizabethangardens.org

Fort Raleigh National Historic Site
252-473-2111
1401 National Park Drive, Manteo, NC 27954
www.nps.gov

North Carolina Aquarium on Roanoke Island - 252-475-2300
374 Airport Road, Manteo, NC 27954
www.ncaquariums.com/roanoke-island

Roanoke Island Festival Park - 252-475-1500
1 Festival Park, Manteo, NC 27954
www.roanokeisland.com

Wright Brothers National Memorial
252-473-2111
1000 N Croatan Hwy, Kill Devil Hills, NC 27948
www.nps.gov/wrbr

This Directory Prepared By: Regal Publications 2023
(571) 329-4264 • www.regalpub.com