Welcome to Colony Cove Beach Resort!

Dear Guest,

On behalf of the Staff and Management of Antilles Resorts Mgmt.,

Inc./Colony Cove Resort, we welcome you and sincerely thank you for choosing us to serve your lodging needs. We value your patronage and it is very important to us that your stay will be a comfortable and enjoyable one. We take great pride in providing our guests with the utmost in professional and personalized service.

This directory is provided to familiarize you with the many services we offer as well as acquaint you with the St. Croix area.

If there is anything we can do to make your visit with us more enjoyable, please feel free to ask our staff members.

We hope you have a great stay and we look forward to your next visit.

Sincerely,

 

The Staff and Management


 Directory of Services

Airlines

American Airlines
1-800-433-7300

Cape Airlines
1-800-652-0714

Delta Airlines
1-800-221-1212

JetBlue Airlines
800-538-2583

Seaborne Airlines
340-773-6442

Barbecues

Guests are provided with a complimentary gas barbecue near the pool for their use. When you are finished, please make sure the gas is completely turned off and please clean up the area using the nearby waste receptacles. Check with the Front Desk if you experience any difficulty.

DO NOT barbecue or cook on the balconies as this is a fire hazard and is not permitted.

Beach and Swimming Pool

Beach towels are available for guest use at the Front Desk. Please use them instead of bringing room towels to the pool or beach.

The pool is for guests of Colony Cove only. There is no lifeguard on duty, so please be careful. For the safety and comfort of you and fellow guests, please:

•  Use the pool during the hours of 7:30 A.M. to 10:00 P.M.

•  Observe all rules posted at the pool.

•  Use plastic drinking glasses or beverages in cans and avoid bringing bottles or drinking glasses to the pool as broken glass is extremely dangerous to our barefoot vacationers.

•  Do not use radios without earphones.

Note that all beaches on St. Croix are public. Snorkeling equipment is available at the Front Desk. Snorkelers will enjoy swimming over the artificial reef made up of tires, just off shore to the left.

Caution! Do not leave your towels or personal belonging unattended on the beach. Please ensure that the gate between the beach and pool remains locked, and hold on to your key when on the beach.

Remember that we are close to the equator and the sun’s rays are very strong. You will sunburn much more quickly here than at home. Limit your sunbathing at first, and use a good quality sun block.

Beaches

Buck Island, Shoy’s Beach, Grapetree Beach, Jack’s and Isaac’s Bay, Hotel on the Cay, Cane Bay, Carambola Beach, Rainbow Beach, Dorsch Beach

Check-Out / Check-In

If you will be checking out when the Front Desk is closed, please use the key drop at the Front Desk.

Check-out time is 11:00 P.M. Check-in time is 3:00 P.M.

 Check-Out / Check-In (cont’d)

If you would like to use the beach or pool after checking out and before leaving for the airport, you are welcome to use our complimentary Guest Changing Room, which offers restrooms and showers. Please inquire at the Front Desk for more information.

See hours of operation at Front Desk. Coffee Service

Complimentary coffee available, in room upon arrival.

Credit Card Information

We accept American Express, Visa, and MasterCard.

Dry Cleaning and Laundry

Each unit is provided with a washer and dryer. Please do not use for beach towels and linens. Also, please do not hang items to dry over the edges of the balconies or string a clothesline outside as we like to keep the views as lovely as possible for everyone.

Emergency - Touch 0

In the event of an emergency, medical or otherwise, please contact the Front Desk for immediate attention or call 911.

Executive Offices for ARM.
1-800 524-2025 or 340-718-9150

Our executive staff is readily available to answer your questions or offer assistance.

Housekeeping (Note: No Housekeeping Service on Sundays.)

Additional Maid Service - $45.00

Towel Exchange - $10.00

Housekeeping service is provided according to your package plan. Please check with the Front Desk for the status of your unit’s housekeeping service. If you require additional housekeeping service, please notify the Front Desk. For your convenience, housekeeping service is available 5 days a week.

Keys and Beach Towels

They should be returned to the Front Desk before departing. There will be a $25.00 charge for LOST KEYS and a $15.00 charge for LOST TOWELS.

Mail and Messages - Touch 0

Mail and messages received at the hotel may be collected at the Front Desk by either calling or stopping by.

Our mailing address is: Colony Cove Resorts

3221 Estate Golden Rock Christiansted St. Croix US Virgin Islands 00820

Office Services

Fax: Sending $2.00 per page

Fax: Receiving $1.00 per page

Lost Key and/or Tag $25.00 each

Lost Beach Towels $15.00 each

Parking

Complimentary parking is available for all registered Hotel guests. You must register your automobile upon arrival.

The Resort cannot be responsible for items left in vehicles on the Hotel property.

Pet Policy

Pets are not permitted.

Reservations
340-718-9150

Reservations may be made nationwide by dialing our toll-free number, (800-524-2025reservations@antillesresorts.com), or contact the Front Desk for assistance.

Restaurants

Breezez Restaurant is just along the beach to the east from Colony Cove: Breezez serves lunch and dinner and features a Sunday Brunch.

Hours are:

Monday through Friday 11:30 A.M. to 9:00 P.M. Saturday 11:30 A.M. until 9:00 P.M.

Sunday     11:30 A.M. until 9:00 P.M.

Coral Sea is accessible at the gate west of D-Building
340-690-1974

Sales Office - Touch 800-524-2025

For personal assistance in group accommodations, please contact the Sales Department. AT A.R.M - 800-524-2025

Swimming Pool

Children must be accompanied by an adult. No glass permitted in the pool area. Swim at your own risk, as there is no lifeguard on duty.

Taxis

Unless one has already been recommended to you, taxicabs are dispatched less than five minutes away from the Golden Rock Shopping Center. Or you can call the Front Desk for a taxi cab pick-up.

Telephone Services

To dial an outside line, dial 340 plus the local number. No long distance calls can be made in units; 1-800 calls are available.

Each unit has a direct number. Contact the Front Desk at 340-718-1965 during business hours to acquire that number.

Callers can leave a message if you are out. If your message light is on and blinking, dial 7000 and follow the directions to retrieve your messages.

Fax Service

Our fax number is 340-718-4009. Fax is available to guest at the Front Desk during our office hours. A charge of $1.00 per page to receive an incoming fax and $2.00 per page (higher for overseas) to send a fax. We will inform you in the morning of any faxes received overnight.

Tennis Courts

A lighted tennis court is available to our guests at no charge, located at ClubSt.Croix TennisResort.

 Trash

Please place your sealed trash bags in the dumpster located in the driveway above the Front Desk and above Building A.

TV Channels

7     5-MAX

8     A & E

9     ABC FAMILY

10   COMEDY CENTRAL

11    CMT COUNTRY MUSIC

12    CNBC

13    CNN

14    DISCOVERY CH.

15    DISNEY EAST

16    PBS

17    WENY ABC

18    ESPN NEWS

19    ESPN

20    ESPN-2

21    WTJX- FOX

22    FOOD NETWORK

23    FOX BUSINESS NEWS

24    F/X

25    FOX NEWS

26    HBO E

27    HBO W

28    HBO2 E

29    HBO Comedy

30   HBO Family

31   HBO SIGNATURE

32    HGTV

33    HISTORY CHANNEL

34    HLN

35    IFC

36    ION

37    LIFETIME

38    MAX E

39    MAX W

40    WVGN-NBC

41    MTV

42    NICK

43    SPIKE TV

44    SCI-FI

45   TBS

46   TLC

47   TNT

48   TOON

49 TRU TV

50  TRAVEL CHANNEL

51   TV LAND

52   USA

53   WEATHER CHANNEL

54   WSEEP-CBS

Water and Electric

As on any island, water is precious and expensive. We ask your help in conserving it. Do not let water run unnecessarily. Save soiled clothes and dishes until you have a full washer load whenever possible. Please report leaking fixtures to the Front Desk. However, don’t be concerned about flushing toilets – they use salt water and we have plenty of that! Our water is tested regularly.

Wireless Internet

Colony Cove has wireless Internet service available. Please contact the facility manager for access information.

Final Note:

Our Snorkel Gear is complimentary at the Front Desk for ARM guests, non-ARM guests may rent this equipment.

A small fee deposit is requested.

A reminder on Saturdays and Sundays we don’t have Housekeeping Service. Regular housekeeping schedule is Monday, Wednesday, Friday and Saturday.


Coral Sea Restaurant

Let our friendly staff help you feel at home in our open-air restaurant located on the beach at Mill Harbour Condos. Open from 11:00 A.M. for lunch and dinner.

Relax with a cocktail or choose a dish from our extensive menu. Dinner entrées such as snow crab legs, steaks, mahi mahi, salmon, shrimp tempura, pasta, and our house favorite homemade pizza are served every night from 5:00 P.M. Our lunch menu includes top-class salads and sandwiches, our famous Philly Cheesesteak, original recipe buffalo wings and our signature Cruzan Burger.

Walk west along the beach from Colony Cove, Club St. Croix, and Sugar Beach Condo resorts.

Pizza and Carry-Out Orders Welcome Wi-Fi Hotspot (small charge)

Coral Sea Restaurant Telephone:
1-340-690-1974

Menu – Breezez

Breezez Bar and Restaurant Poolside at Club St. Croix You are just a few steps away from dinner, lunch or a refreshing cocktail.

Daily Hours

Lunch 11:30 A.M. to 4:00 P.M.

Dinner 4:00 P.M. to 9:00 P.M.

A taste of what you’ll find on our dinner menu:

Starters

Shrimp Cocktail

Crab Stuffed Mushrooms

Fried Calamari – the best on island Wings – Hot or BBQ

Salads

Shrimps Louis – chilled shrimp, greens and veggies Zydeco Salad – mixed greens and Cajun chicken Caesar Salad – add shrimp or chicken Tostada Salad – spicy beef or chicken in a crispy shell

Entrées

Flaming Rum Lobster – our signature dish Blackened Prime Rib

Grilled Chicken Breast

Chicken Malibu – sautéed breast with ham, melted Swiss and fresh herbs Fish Local Fish grilled to order – Cajun, Jamaican jerk or garlic butter Beer Battered Shrimp

Linguine Teresina – buttery garlic sauce and parmesan cheese

Fettuccini Alfredo – creamy cheese sauce; add grilled chicken or sautéed Pasta Napoli – fresh basil, tomatoes, shrimp and garlic butter over linguineAnd we haven’t even mentioned our whimsical décor, tropical libations, enticing lunch menu and tempting desserts.

 Walk on down!!! (Items also available “to go”)


Safety and Security Procedures

We have security cameras throughout the complex.

Your safety and the security of your personal property are of the utmost concern to those of us who welcome you as our guest. We urge you to take advantage of the following sugges- tions.

Crime is everywhere and St. Croix is no exception. However, all you need to do is take the same precautions here that you would in a strange city. Keep personal belongings with you. Do not leave valuables in your car and follow instructions given by your car rental agency.

Colony Cove provides a security patrol until 6:00 A.M. on weeknights and weekends and makes every effort to deter theft and vandalism. However, this service is for the protection of the

property. Personal belongings remain the responsibility of their owner.

Safe Deposit Boxes SOME UNITS

DO NOT LEAVE MONEY OR VALUABLES IN YOUR ROOM. We provide a safe for your use in every guest room. However, under state law, the hotel is not responsible for the loss of

articles that have been secured properly in these boxes. Locking mechanisms for the safe are available with a deposit at the front desk or from the facilities manager.

Double Locks and Chains

For additional security, utilize the deadbolt lock provided on your door upon entering. This will prevent the door from being opened by a regular room key. As an additional precaution, please secure the safety chain lock.

Admittance

Do not admit persons to your room without first making identification. A “peep hole” is pro- vided in your door for your convenience. If there is any doubt about the person’s true iden- tity, please contact the Front Desk.

Keys

Do safeguard your key. Be sure to leave it with the front desk or key drop upon departure. Do not leave it in the room or in the door. Do not give your key to others.

Fire

Please familiarize yourself with the location of the exit stairway. In the unlikely event of a fire, please move quickly but calmly to the stairs. Report fire or smoke to the Hotel Operator.

We hope these procedures will help to contribute to your comfort and well-being during your stay at our Hotel.

Fire Safety Procedures

Like all buildings, condos can have fires. Plan what to do when you check in. You won’t have time to plan during a fire.

If the fire is in your condo, get out and close the door. Once out, report the fire.

If the fire is not in your condo, leave if you can. First, feel your door. If it is cool, open it slow- ly and go to the nearest exit. Crawl in smoke. Fresh air will be at the floor. Take your key so you can get back in if you can’t use the exits.

If your door is hot, don’t open it. Your condo may be the safest place to be. Seal all cracks with wet towels. Shut off fans and air conditioners. Signal at your window. Call the Fire Department and wait to be rescued.

Security

For after hours emergencies, please contact security at 340-690-1800. Security is available from 5:00 P.M. to 8:00 A.M. for your convenience.


Evaluation Form

Thanks for choosing Antilles Resorts Mgmt., Inc. Please don’t forget to fill out the EVALUATION FORM.

Please take a moment to give us your impressions of our facilities and service to you. Your assistance will help us to improve our services in the future.

You could also mail it to us at:

Antilles Resorts, Mgmt. Inc. Attn: Athlene Cuffy

3280 Est. Golden Rock Christiansted USVI 00820-4105

This Directory Prepared By: Regal Publications 2023
(571) 329-4264www.regalpub.com