Welcome
To Our Guests; On behalf of the staff at Lodge at Lionshead, we would like to take this opportunity to welcome you to Vail! We hope your stay with us is an enjoyable one.Attention to the needs and wishes of our guests is our very first concern at Lodge at Lionshead.
Should you need additional information or assistance, please call guest services, extension 970-476-2700, or ask any employee.
Again, our warmest welcome. We look forward to having the opportunity to be of service in the future.
Sincerely,
The Staff & Management.
Lodge at Lionshead is Professionally
Managed by EWH Lionshead
Ventures, LLC
Guest Service
Our Guest Service Staff is available to assist you with any arrangements that will help you enjoy your vacation in Vail. We will be happy to call a cab, arrange activities or a massage in your room. The Vail area offers endless opportunities for a great vacation; the following are a few of our most commonly requested services.
You only need to dial - 970-476-2700
Athletic Clubs
Baggage Assistance
Ballooning
Salons/Spas
Car Rental
Catering
Child Care
Cross Country Skiing
Dinner Reservations
Golf Tee Times
Grocery Delivery
Jeep Tours
Limousine and Taxi
Massage
Newspaper Delivery
Private Ski Lessons
Ski Rentals
Ski Repair and Tuning
Sleigh Rides
Snowmobiling
Shuttle Services
Whitewater Rafting
Bicycles: No bicycles are allowed inside of building. Bike racks are provided. Complimentary cruiser bikes available in summer on first-come, first-served basis.
Credit Cards: American Express, Visa, MasterCard and Discover accepted.
Check-In: 4:00 p.m.
Check-Out: 10:00 a.m. (cannot be extended without management approval)
Cribs: Pack-n- Play portaable cribs are available at no additional cost. Full-sized crib rental is also available. Contract the Front Desk.
Dry Cleaning: Dial Front Desk
Emergency. Dial 911
Alpine Mobile Physicians:
970-376-8376
Fireplaces: Be sure damper is open before starting fire. Gas fireplaces are operated by timer or switch. Call the Front Desk for assistance.
Document Printing and Scanning: Lobby computers are connected to a printer via WiFi network LodgeAtLionsheadLobby, and are complimentary. Guest may also eamil or scan documents via the Front Desk at info@lodgeatlionshead.com. A charge of $1.00/page may apply.
Firewood: A supply of firewood is stored on your balcony. (only for condos with wood burning fireplaces)
Fitness Center: Located on the Lower Level of Phase I Building.
Fans: Located in bedroom closets.
Front Desk: Our Front Desk staff is here to serve you. Please call whenever needs arise - 970-476-2700
Our Front Desk hours are:
Monday-Sunday: 7:30 a.m. to 7:00 p.m. in Winter
8:00 a.m. to 7:00 p.m. in Summer Hours may vary in Spring/Fall shoulder seasons and Holidays.
Housekeeping: Mid-stay cleanings are scheduled for stays of five or more nights. Please refer to your check-in sheet for details. Dial the Front Desk with questions or schedule housekeeping or trash pickup. Please do not set trash outside in the hallways.
Internet Access: Free high-speed internet kiosks available in the Lobby. Free wireless internet (Wi-Fi) access is available in the Lobby and all condos. Please refer to your check-in sheet for network information.
Ironing Supplies: Located in condominium closet.
Laundry Facilities: There is a laundry area for guests residing in Phase I or Phase II free of charge. Please refer to the map in the center of this booklet for locations.
Lockers: Equipment lockers are provided for each condominium. Room key will provide access. No skis, snowboards or ski poles are allowed in the building.
Lost and Found: Dial the Front Desk or email: info@lodgeatlionshead.com.
Mail: Daily collection at the Front Desk, incoming mail will be delivered to your room.
Movie Rentals: Xfinity X1 remotes can be used to access your favorite streaming services
Pools: Phase I and II
Summer - 10:00 a.m. to 10:00 p.m.
Winter - 3:00 p.m. to 9:00 p.m.
Phase III:
Summer - 10:00 a.m. to 10:00 p.m.
Parking: One space per condo available for Lodge at Lionshead owners and registered guests only. Please obtain a permit from the Front Desk. Phase III building units must use designated parking spots in the garage.
Pets: Pets are not allowed in Lodge at Lionshead. Local kennels can be arranged. Guests with A.D.A service animals must have required paperwork on file with Lodge at Lionshead in advance.
Reservations: For future reservations, dial the Front Desk.
Saunas: There is a unisex sauna facility for guests residing in Phase I and II. Please refer to the map in the center of this booklet for location.
Security: Please check to insure that all doors are locked before leaving. The management office assumes no responsibility for lost or stolen items. All entrance doors to the public are locked at 9:00 p.m. in the Winter and 10:00 p.m. in the Summer. Guest room keys will open locked doors to the public areas of the appropriate building.
Shuttle Bus: The free Town of Vail shuttle bus may be picked up at the main Lionshead Bus Stop one block to the west or in front of the Public Library and Dobson Ice Arena one block to the east. Buses run every 7-10 minutes between 6:30 a.m. and 1:00 a.m. during ski season and summer, Spring and fall shoulder seasons have limited schedules. Digital displays at bus stops show the next bus arrival times.. Shoulder seasons have limited schedules.
Telephones: Local calls go directly out, and they are free. For information on long-distance calling, please refer to your check-in sheet. Dial the Front Desk with questions: 970-476-2700
Wi-Fi: Free wireless Internet access available in each condo. Please refer to your check-in sheet for network information. The password for the wireless networks is “lionshead”.
Local Activity Numbers:
Child Care Dial Guest Services: 970-476-2700
Ice Skating:
Dobson Ice Arena: 970-479-2271
Vail Square - Lionshead (Arrabelle): 970-754-7777
Solaris – Vail Village: 970-444-4334
Beaver Creek: 970-845-9090
Movie Theaters:
Riverwalk Theatre (Edwards): 970-855-2182
Ski Information:
Lift ticket office near the base of the Gondola.
Ski & Snowboard School Information: 970-754-4300
Resort Info and Activities: 970-SKI-VAIL (970-754-8245)
Equipment Rentals: Coupons available at the Front Desk.
Snow Conditions: 970-754-3049
Daily Grooming Report: Pick up a copy at the Front Desk.
Vail Mountain Lost & Found: 970-754-3059 / vaillostandfound@vailresorts.com
Snow sports School Info: 970-754-4350
,970-754-4450 (children)
Snow Conditions: 970-754-3005
Equipment Rentals: Performance Sports
970-476-1718 Grooming Report: Pick up a copy at the Front Desk.
Road Conditions - 970-479-2226 or www.cotrip.org
Church Services - 970-476-3347
Epic Discovery/Adventure Ridge:
Information Center: 970-754-8245
Fire Safety Message
Like all buildings, hotels can have fires. Plan what to do when you check in. You won’t have time to plan during a fire.
DIAL 911 FOR EMERGENCIES
First, find two exits nearest your room. Be sure they are unlocked and unblocked
Then, count doors between your room and exits so you’ll have a reference point if it’s smoky.When you hear an alarm, act, don’t investigate.
If fire is in your room, get out and close the door. Once out, report the fire.
If fire is not in your room, leave if you can. First, feel your door. If it’s cool, open it slowly and go to the nearest exit. Crawl in smoke. Fresh air will be at the floor. Take your key so you can go back if you can’t use your exits.
Never use elevators during a fire. They could stop at the fire floor.
If your room door is hot, don’t open it. Your room may be the safest place to be. Seal all cracks with wet towels. Shut off fans and air conditioners. Signal at your window. Call the Fire Department and wait to be rescued.
This Directory Prepared By: Regal Publications 2023
(571) 329-4264 • www.regalpub.com