Guest Services

Check-In Time - 4:00 PM

Check-Out Time - 11:00 AM
If you need to arrange for a late check-out, please contact the Front Desk.

Quiet Time - 10:00 PM – 8:00 AM

Beach Cabana Services on our beach - Available Memorial Day to Labor Day
Chairs, umbrellas, and more. See Beach Attendant for information.

Complimentary Items
- Children under 18 stay FREE
- Deluxe continental breakfast 

Housekeeping
Daily room service will be provided.

Ice
Available for all registered guests. Located next to room 112 inside guest laundry room and 3rd floor tower building.

Laundry
Coin-operated machines located next to room 112

Soft Drink & Vending Machines
Drink machine located next to room 112 inside guest laundry room and 4th floor tower building. Snack machine located 2nd floor tower building.

Spa Services recommended by Shutters

Hairoics is celebrating 25 years as the OBX’s most popular salon and spa offering skin, body care, nails and hair. Hairoics carries the largest selection of hair, bath and body products, and features “Bare Minerals”.

TRANSPORTATION

Airport
Norfolk International (ORF) - (757) 857-3351

Airlines
American/American Eagle - (800) 433-7300
Delta/Delta Connection - (800) 221-1212
Southwest - (800) 435-9792
United - (800) 241-6522

Train
Newport News, VA Amtrak - (800) 872-7245

Auto Rentals
Enterprise - (800) 736-8222
Budget - (800) 218-7992
Hertz - (800) 654-3131
Dollar - (800) 800-4000
Avis - (800) 633-3469

Maps
Maps for jogging, walking, local area, and driving directions are available at the Front Desk.

BUSINESS CENTER

Our Business Center is equipped to provide you with all of the services you need to help make your business trip a success. The Front Desk Staff is available to assist you.

Hours
Year Round Open Daily, 24 Hours

Location
Lobby Level, near Front Desk

Fax and Copy Services
Services are complimentary and available at the Front Desk. Incoming Fax number: (252) 441-1602

Wireless Internet
Our hotel is equipped with free wireless high-speed internet access. Available in guest rooms and throughout the hotel.

POOLS, SPA & FITNESS ROOM

Fitness Room
•  Open 6:00 AM – 12:00 AM

•  Your room key will access the Fitness Center and Indoor Pool during open hours.

Swimming Pool & Spa
•  Open 9:00 AM – 10:00 PM

• NO LIFEGUARD is on duty. Parents are required to be present at all times when children are in the pool area.

•  A pool lift is available; please call the Front Desk to schedule use.

TELEPHONE

Emergency - 9 + 911
FREE local calls - 9 + Number
Credit Card or Operator Assistance
8 + 0 + Number
Toll-free numbers - 8 + Number
Guest rooms - Room Number
Front Desk. - 0
Housekeeping - 0
Message - 0
Wake-up calls - 0

TELEVISION

PLACES OF WORSHIP

Northern Outer Banks
Holy Redeemer by the Sea Catholic Parish (252) 261-1168

Corolla Chapel Corolla Village
(252) 453-4224

Duck United Methodist Church Duck Village
(252) 261-1525

Kitty Hawk
All Saints’ Episcopal Church Kitty Hawk/Southern Shores (252) 261-6674

Kitty Hawk Baptist Church MP 4, US 158
(252) 261-3516

Holy Redeemer by the Sea Catholic Parish
W. Kitty Hawk Rd. (252) 261-4700

Kitty Hawk United Methodist Church 803 W. Kitty Hawk Rd.
(252) 261-2062

Lighthouse Christian Fellowship MP 4.5, US 158, Kitty Hawk
(252) 261-3500

Unitarian Universalist Congregation of the Outer Banks
Intersection of Herbert Perry & Kitty Hawk Rd.
(252) 261-2801

Kill Devil Hills
Colington United Methodist Church 1949 Colington Rd.
(252) 441-2661
www.colingtonumc.com

Liberty Christian Fellowship
244 Williams Dr. (Colington area)
(252) 441-6592
www.libertyobx.com

Outer Banks Baptist Church
216 W. 1st St.
(252) 441-4876

Outer Banks Presbyterian Church MP 8.5 Bypass
(252) 441-5897

Son Rise Church of Christ
1311 Goldie St., 1 block west of the Bypass
(252) 441-8119

Nags Head
Church of Jesus Christ of Latter Day Saints
Windjammer Dr. in North Ridge
(252) 441-5925

Grace Lutheran By-The-Sea
MP 13.5, Bypass
(252) 441-1530

Holy Trinity by the Sea Catholic
Chapel MP 16.5 at Whalebone Junction
(252) 441-7650

Nags Head Church
Soundside Rd., MP 13
(252) 441-7548

Ark International Church
MP 11.5, Bypass
(252) 441-5182

St. Andrews By-The-Sea Episcopal Church
MP 13.5, Beach Rd.
(252) 441-5382

Still Waters Independent Baptist Church
MP 10, 100 E. Driftwood St.
(252) 255-1835

Manteo & Wanchese
Assembly of God
Wingina Ave.
(252) 473-5646

Manteo Baptist Church
Hwy. 64
(252) 473-2840

Mt. Olivet United Methodist Church
300 Ananias Dare St.
(252) 473-2089

Roanoke Island Baptist Church
Hwy. 264 & Airport Rd.
(252) 473-2892

Roanoke Island Presbyterian Church Wingina & Harriott
(252) 473-6837

SAFETY & EMERGENCY

Medical Services
Outer Banks Hospital – Nags Head, Milepost 14 on US 158 (next to Outer Banks Mall) Open 24 hours a day, seven days a week for emergency care. (252) 449-4500

Outer Banks Urgent Care - Nags Head, Milepost 14 (across from the hospital)
(252) 261-8040

Albemarle Hospital – Elizabeth City, US Rt. 17. Open 24 hours, approximately a 1-hour drive. (252) 335-0531

Emergency Procedures
Please familiarize yourself with the location of the nearest fire exit stairway. In the unlikely event of a fire, please move quickly but calmly to the stairs. Report fire or smoke to the Front Desk. We recommend that you take a few precautionary steps when you check into any hotel:

•  Locate emergency exits.

•  Carefully review the map in the Guest Directory

•  Locate the nearest fire extinguishers and fire alarms

Safety Tips
• Lock your door securely using all locking devices when you are in your room and always use the viewport to identify visitors.

•  Check to make sure any connecting room doors are locked. 

Vehicles
Never leave your vehicle unlocked. Do not leave valuables in plain view. Keep fishing equipment, boogie boards, etc. in your room.

Safety and Security Information

We hope you won’t need any first aid while visiting. If you do have any of the following problems, these hints may help ease the pain. In case of emergency, dial 911.

•  Bee Stings

Apply a baking soda paste and ice. Benadryl ointments can help stop the itch.

•  Jellyfish Stings

Apply vinegar, sugar, salt, and dry sand. Lifeguards keep a bottle of vinegar solution to spray on stings. Meat tenderizer works well, too. After 20 minutes, rinse with salt water.

•  Oyster Shells, Barnacles

Oyster shells and barnacles are often attached to dock pilings. Cuts and abrasions can result in serious infections. Clean the wound with peroxide. Medical treatment is advised.

• Stingray

Rinse with water and apply heat. Apply pressure to wound with finger to stop bleeding.

Seek medical attention. It is possible that the barb can break off in the flesh and cause infection.

• Sunburn

Soak in cool water unless skin is broken, or blister red. Aloe gels and spray are available in pharmacies. Ibuprofen may help ease some of the pain.

Surf Rules

• Look for warning signs of red flags before entering the surf.

• Discuss surf conditions with beach attendants or check on advisories from the National Weather Service available at www.nws.noaa.gov.

• Do not swim alone and avoid swimming too far from shore. Do not dive into the ocean unless you know the water depth.

• Be especially cautious when surf is high.

Rip Currents

Often mistakenly called undertows, powerful rip currents can pull even the most experienced swimmers away from the shore. Rip currents are formed when water rushes out to sea in a narrow path. Some of the telltale signs of rip currents are a difference in water color (either murky or dark) or large, choppier waves in the rip current with smaller, calmer waves in front of a sandbar or to its sides. In a rip current, foam or objects, such as a float, move steadily out to sea. If you are caught in a rip current, don’t panic or try to swim against the current. Swim parallel to the shore until you are out of the current. Rip currents are rarely more than 30 feet wide. If you can’t break out of the rip current, float calmly until it dissipates, usually just beyond the breaking waves. Then swim diagonally to the shore. If you don’t swim well, stay in the wading depths near the shore and watch for sudden drop-offs.

THE HOTEL IS NOT RESPONSIBLE FOR LOST ITEMS OR ARTICLES LEFT IN YOUR ROOM.

HURRICANE PROCEDURE 

Unfortunately, June through November is Hurricane Season. Listed below are procedures you will need to follow to assure your safety in the event of an evacuation notice.

1.     PLEASE take all valuables with you. Shutters on the Banks is NOT responsible for personal items lost or stolen.

2.     Clean out your refrigerator and remove all perishable items, as the electricity will be turned off during an evacuation and all food items will spoil. Please take your food items with you or dispose of them properly.

3.     Please return your unit keys to the Front Desk.

4.     Please evacuate AS SOON AS POSSIBLE! This allows our employees ample time to secure the property. Our employees cannot leave until YOU leave, so please consider their safety as well as your own.

5.     Before a hurricane arrives, there are usually gusts of high winds; Shutters on the Banks is not responsible for damage to personal property caused by flying debris.

Dare County has two Evacuation Routes:
US Hwy. 64/264 West and US Hwy. 158 North. 

•      Don’t wait to evacuate.

•      Routes become congested as the storm approaches.

•      There are no American Red Cross approved shelters in Dare County.

•      Inland shelter locations will be broadcast on local radio stations.

•      Bridges close and ferry services cease with winds over 40 miles per hour.

LOCAL ATTRACTIONS

Cape Hatteras Lighthouse – The tallest lighthouse in the United States and best known symbol of the North Carolina Coast. Historical attraction, museum and gift shop in Buxton. (252) 955-4474

Elizabeth II State Historic Site – Berthed in Manteo’s Shallowbag Bay the ship is representative of the 16th century ship that brought the colonists to Roanoke Island in 1585. (252) 473-1144

The Lost Colony – 117 people established the first English settlement in 1587 then mysteriously disappeared. Outdoor drama at Waterside Theater in Manteo.

Chicamocomico Lifesaving Station – From 1874 to 1954 Coast Guard Lifesaving crews battled the surf to rescue hundreds of shipwrecked sailors. Rt. 12, Rodanthe

North Carolina Aquarium – See Loggerhead turtles, sharks, crabs and dozens of other species of sea life at one of the most popular attractions on the Outer Banks located in Manteo. (252) 473-3494

Wright Brothers National Memorial – Site of Orville and Wilbur Wright’s first flight. See the Visitors Center displaying a replica of the Wright Flyer. US 158 Bypass, Milepost 8 (252) 441-7430

Jockey’s Ridge State Park – The east coast’s highest sand dune. Hang gliding enthusiasts from throughout the country come here to practice their sport. US 158 Bypass, Milepost 12 (252) 441-7132

Roanoke Island Festival Park – From musicals to concerts to family friendly events, the Festival Park in Manteo has something for all ages. (252) 475-1500

Fishing Piers

Fishing Piers are open April 1st through November 1st
Jennette’s Pier – Visit the Outer Banks’ newest pier and take part in one of their regular family-friendly programs (252) 255-1501

Northern Beaches
•  Avalon Fishing Pier - (252) 441-7494
•  Nags Head Fishing Pier - (252) 441-5141
•  Jennette’s Pier - (252) 255-1501
•  Outer Banks Fishing Pier - (252) 441-5740

Hatteras Island
•  Hatteras Island Fishing Pier - (252) 987-2323
•  Avon Fishing Pier - (252) 995-5480

This Directory Prepared By: Regal Publications 2023
(571) 329-4264 • www.regalpub.com